235 comentarios en
Parte 1 de 1 – Parte 1 4.85/ 4.9998 Puntos
Preguntas 1 de 13
0.38/ 0.3846 Puntos
Las perspectivas del BSC equilibran:

Correcto
C
Preguntas 2 de 13
0.38/ 0.3846 Puntos
En una iniciativa no es necesario determinar “quién será el encargado”

Correcto
Falso
Preguntas 3 de 13
0.38/ 0.3846 Puntos
El “propósito” en un indicador es:

Correcto
C
Preguntas 4 de 13
0.29/ 0.3846 Puntos
Entre los objetivos del BSC se pueden destacar:

Correcto Comentarios: Efectivamente, este es uno de los objetivos que tiene el BSC
Correcto Comentarios: Muy bien, la retroalimentación también es un objetivo del BSC
Correcto Comentarios: Muy bien, este es otro de los objetivos del BSC
Incorrecto Comentarios: No, debes tener presente que la misión y la visión no son los objetivos del BSC, pues es la organización los que la define
Correcto Comentarios: Correcto, el buscar un direccionamiento también es parte de los objetivos del BSC
A, B, C, E
Preguntas 5 de 13
0.38/ 0.3846 Puntos
Hay un BSC específico para cada proceso

Correcto
Falso
No existe un BSC específico para cada proceso
Preguntas 6 de 13
0.38/ 0.3846 Puntos
¿Cuál perspectiva responde exclusivamente a los intereses de los dueños?

Correcto
A
Preguntas 7 de 13
0.38/ 0.3846 Puntos
El BSC es una metodología de:

Correcto
A
Preguntas 8 de 13
0.38/ 0.3846 Puntos
¿Todos los BSC implementados tienen las mismas perspectivas?

Correcto
A
Preguntas 9 de 13
0.38/ 0.3846 Puntos
¿El Balanced Scorecard puede, a través de la relación coherente entre sus elementos, simplificar la gestión, priorizar lo importante y promover el aprendizaje en al organización?

Correcto
Verdadero
No, debes tener presente que el BSC por su relación coherente con al gestión administrativa podrá promover el aprendizaje en la organización
Preguntas 10 de 13
0.38/ 0.3846 Puntos
Los elementos de los indicadores son:

A. Define la periodicidad de las mediciones y reportes del indicador
B. Se especifica la unidad en la cual se expresa el valor del indicador a monitorear. Por ejemplo: porcentajes, millones de pesos, unidades, etc
C. Describe el algoritmo que se definió para el cálculo del indicador
D. Señala el uso que se dará a la medición o al comportamiento específico al que se pretende hacer seguimiento
E. Se debe referir a la actividad o el desempeño que se quiere medir, conforme al proceso u objetivo estratégico que se pretende monitorear y gestionar.

CorrectoIncorrecto 1. Fórmula
CorrectoIncorrecto 2. Frecuencia de la medición
CorrectoIncorrecto 3. Unidad de medida
CorrectoIncorrecto 4. Nombre
CorrectoIncorrecto 5. Propósito
1:C, 2:A, 3:B, 4:E, 5:D
Preguntas 11 de 13
0.38/ 0.3846 Puntos
Una estrategia es lo mismo que un plan de acción

Incorrecto
Falso
Preguntas 12 de 13
0.38/ 0.3846 Puntos
La rotación de cartera es un indicador de la perspectiva del cliente

Correcto
Falso
Preguntas 13 de 13
0.38/ 0.3846 Puntos
Aunque en la ejecución de toda estrategia es normal que se den variaciones positivas o negativas, un seguimiento sistemático y permanente a ésta permite acercar más la organización al cumplimiento de sus metas

Correcto
Verdadero

235 pensamientos en “

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